The head of the department, Ali al-Amiri detailed the nature of the programs and services provided, by saying, "Under the guidance of His Excellency the Secretary General, Sayyed Nizar Habl al-Mateen, the department had set a special program to receive the noble visitors in Imam Ali Holy Shrine. The Department also prepared a program for the distribution of daily breakfasts from the blessings of the Commander of the Faithful (peace be upon him), in cooperation and coordination with the Committee formed in the Office of the Secretary General and Imam Ali Center for the care of orphans and families and volunteers division."
He added, "The program had included the distribution of breakfast meals to all visitors in the surroundings of the holy shrine, as well as the distribution to the families of poor and needy families. We have visited and tours for orphanages, people with special needs, the elderly and mosques for the distribution of breakfast, also, the hospitals for the wounded of the Popular Mobilization Forces."
He added, "The Department also had organized campaigns to visit the holy shrines in the city of Karbala in cooperation and coordination with Mechanisms department and Religious Tourism Division."